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CONTINUE
Care you can count on.
We’re by your side as you take the next step on your journey with IQOS.
Guidance
In-store guidance, device lending, introduction to HEETS variants and support.
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Get IQOS at home
Get an IQOS device at home for 14 days and discover the taste of real tobacco heated, not burned. -
Discover IQOS in-store
Our experts are on hand to walk you through the basics and get you started on your IQOS conversion journey. -
HEETS range
Explore our curated selection of HEETS variants.
Experiences that you can share.
With our Referral program when you share your code with an adult friend*, it works for you both.
*Adult smokers at least 21 years old who requested to recieve information and who would otherwise continue to smoke or use other nicotine products.
Get support
Get all-round support from the moment you choose IQOS.
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Online guidance
How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device. -
Your personal coach*
One-to-one support with your personal IQOS coach.
*Services available upon device registration. Terms and conditions apply.
Got a question?
Find the answer in our FAQs.
Want to chat?
We’re here for you in-store or at your fingertips. You choose.
