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Care you can count on.

We’re by your side as you take the next step on your journey with IQOS.

  • Trial Period

    Get IQOS your way

  • Get support

    Care you can count on

  • More offers

    Made to inspire you

myIQOS myIQOS

Create an IQOS account, register your device, unlock your extended care and support.

Discover more

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Guidance

In-store guidance, device lending, introduction to HEETS variants and support.

  • Get IQOS at home

    Get an IQOS device at home for 10 days and discover the taste of real tobacco heated, not burned.
  • Discover IQOS in-store

    Our experts are on hand to walk you through the basics and get you started on your IQOS conversion journey.
  • HEETS range

    Explore our curated selection of HEETS variants.
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Experiences that you can share.

With our Referral program when you share your code with an adult friend*, it works for you both.

Refer a friend

Brilliant gold IQOS 3 DUO holder and charger next to reading glasses

Get support

Get all-round support from the moment you choose IQOS.

  • Online guidance

    How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.
  • Your personal coach*

    One-to-one support with your personal IQOS coach.

See support services

Got a question?
Find the answer in our FAQs.

FAQs

Want to chat?

We’re here for you in-store or at your fingertips. You choose.

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Welcome to IQOS website!
Before we continue, we need to confirm you are an adult user of nicotine or tobacco products over the age of 21.
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CONFIRM

Sorry!
This website is intended only for users of nicotine or tobacco products who are over 21.

We Care

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Israel who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults (21+). Please visit the Important Information page of this website for further risk information.