Welcome to IQOS website!
Before we continue, we need to confirm you are an adult user of nicotine or tobacco products over the age of 21.
Please enter month and year of birth.

You have to accept this checkbox in order to continue

CONFIRM

Sorry!
This website is intended only for users of nicotine or tobacco products who are over 21.

We Care

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Israel who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults (21+). Please visit the Important Information page of this website for further risk information.

  • No shipping charges for orders over 329 NIS

  • Due to the situation, there may be delays in delivery service. For more information: *2373

﬋ login ☆ cart 0
An IQOS ILUMA ONE device.

Your first steps with IQOS ILUMA ONE

 An IQOS ILUMA ONE in a box.

Get started using your IQOS ILUMA ONE with a few easy steps

1. Tap the button on your IQOS ILUMA ONE to check your battery level. If the level is low then charge the device with the power adaptor that comes together with the device. If the battery is completely discharged, it can take up to 90 minutes.

2. By pressing the button for four seconds you can turn the device ON/OFF.

3. Slide the cap to open and gently insert a TEREA stick to the line on filter with filter facing outside as seen in the video. Press the button for at least 1 second until IQOS ILUMA ONE vibrates and Status Light(s) pulse(s) and indicates for preheating. Start using once IQOS ILUMA ONE vibrates and Status lights stay fixed.

4. When you feel additional vibration and only one Light pulsing white, your IQOS time is nearly up (30 sec or 2 puffs remaining). After use, remove the TEREA stick and slide to close the cap.

Good to know:
• During use, the heating proccess will stop if the TEREA stick is removed from your IQOS ILUMA ONE.
• The IQOS ILUMA ONE will stop if the ambiant temperature is out of range (0℃⁓40℃). If so, all lights blink twice in white and then switch off. If the ambient temperature is low, try warming the device in your hand for at least a minute.

An IQOS ILUMA ONE plugged in with a power adaptor.

Charging your IQOS ILUMA ONE

1. Tap the button on your IQOS ILUMA ONE to check the battery level. If the bottom of the light strip blinks yellow, this means the battery is low on charge.

2. Charge the IQOS ILUMA ONE with the power adaptor that comes together with the device. For a full charge, plug the device for at least 75 minutes. When full, all lights will stay solid white and then turn off.

IQOS ILUMA ONE usage tips

IQOS ILUMA ONE device with a TEREA stick.

Inserting TEREA sticks

Make sure you only use TEREA sticks with your IQOS ILUMA ONE. They are single use so ensure you do not reinsert a used one.

A power adaptor.

Keeping battery power

Charging your IQOS ILUMA ONE on a daily basis is the best way to ensure you use and experience your IQOS. Always charge the IQOS ILUMA ONE with the manufacturer-approved power adaptor.

Do not use IQOS ILUMA and TEREA sticks with previous IQOS generations, as this may cause damage to your device. Do not ingest or disassemble TEREA sticks. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children.
See important information.
IQOS ILUMA ONE devices in different colours.
IQOS ILUMA ONE devices in different colours.

IQOS ILUMA ONE User Guide

Our IQOS ILUMA ONE User Guide will let you deep dive into how your device works and how to use it.

Download

Having problems?
Troubleshoot your IQOS ILUMA ONE

Self-diagnosis

Want to chat?

We’re here for you in-store or at your fingertips. You choose.