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This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Israel who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults (21+). Please visit the Important Information page of this website for further risk information.

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Welcome to IQOS CARE

Man Holding IQOS 3 White

First steps with IQOS 3 DUO

Using IQOS 3 DUO is easy. Learn how to use, clean, and charge your IQOS 3 DUO, and find quick tips.

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IQOS 3 Gold with Charger

Find a solution

We are here to help solve any problem you're having with your IQOS 3 DUO.

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IQOS Qoach Headset

Online self-diagnostic

We are here to help. Get support and fix your IQOS 3 DUO in a few steps with our online IQOS self-service tool.

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IQOS 3 Gold with Charger

IQOS services

We have a lot to offer to you. Explore our full range of IQOS services.

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Frequently Asked Questions about IQOS

Welcome to IQOS

IQOS Services & Support

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Still have questions about IQOS?

We are here to help you across multiple channels

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E-MAIL US

Send us an email
mail@iqos.co.il

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