Welcome to IQOS Care
We’re always improving the technology that goes into your device. To make sure you continue to get the very best experience upate your device to the latest firmware.
Professional Device Cleaning
A clean device can make a difference. Drop into one of our stores and enjoy our complimentary professional cleaning service.
Send us an email
Write to us. Our inbox is never too full.Email us
No question is too small
Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.Look through our FAQ
Give us a ring
Sometimes you just want to hear a human voice. We get it. That’s why our phone support line connects you directly to an IQOS expert.Get in touch