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FAQ

Important Information

What is the puffing time of HEETS tobacco stick?

HEETS tobacco sticks are designed for the same duration and number of puffs as cigarettes.

Why are HEETS tobacco sticks shorter than cigarettes?

The HEETS tobacco sticks are designed specifically for the IQOS devices. They have an optimal length, diameter and design for the IQOS Holder.

Do HEETS tobacco sticks contain nicotine?

Yes, HEETS tobacco sticks contain nicotine, which is addictive. Nicotine is naturally present in the tobacco used in HEETS. It is released in the vapor that is generated during the IQOS usage.

I cannot insert HEETS tobacco stick into the Holder.

If you experience difficulty inserting HEETS tobacco stick, check if the tobacco portion from a previous HEETS tobacco sticks stuck in the Cap. Then, using the Pin (1) from the IQOS Cleaner, push the tobacco portion out.

This website is managed by Philip Morris LTD and is reserved for smokers over 21 years old residing in Israel.
This site contains information and allow purchasing of IQOS products and HEETS, heat sticks for heating tobacco.
in the event that you are above the age of 18 but below the age of 21 and are interested in purchasing please call our store at *2373
I approve that I'm an over 21 years old smoker
in the event that you are above the age of 18 but below the age of 21 and are interested in purchasing please call our store at *2373